COLLECTIUS
Collectius is a trusted restructuring partner to banks and financial institutions in Asia with operations in Indonesia, Philippines, Singapore, Malaysia and Thailand. Its business is to purchase portfolios of non-performing consumer loans and recover them by supporting its customers to become debt free. Collectius manages $2,5 Billion value of debts and has over 3 million customers in five countries. The company employs more than 300 colleagues and worked together with prestigious partners like Bank of China, HSBC and several other large financial institutions.
As the company wanted to offer a customer-centric approach, ff.next helped them to be able to address their target audience better through the appropriate UX, an appealing brand identity and the right messages.
We can say that the redesigned Collectius brand doesn’t just claim that it is customer-friendly, personalised and easy-to-use: it now actually is. It was a great experience to work together with such an established client and help them better engage their users through comprehensive strategic design.
Art Direction: Tamara Dózsa
UX Design: Tamara Dózsa, Gergely Diósi
UI Design: Tamara Dózsa, Dániel Ézsiás, Ferenc Muck
Copywriting, UX Research: Éva Muck, Melinda Havas
Design Lead: Ferenc Muck
As the company wanted to offer a customer-centric approach, ff.next helped them to be able to address their target audience better through the appropriate UX, an appealing brand identity and the right messages.
We can say that the redesigned Collectius brand doesn’t just claim that it is customer-friendly, personalised and easy-to-use: it now actually is. It was a great experience to work together with such an established client and help them better engage their users through comprehensive strategic design.
Art Direction: Tamara Dózsa
UX Design: Tamara Dózsa, Gergely Diósi
UI Design: Tamara Dózsa, Dániel Ézsiás, Ferenc Muck
Copywriting, UX Research: Éva Muck, Melinda Havas
Design Lead: Ferenc Muck
